Spur / What to do first
Sorted by urgency. Find your problem, do the first thing it says, then ring or book.
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Any hour, on 07700 900 247.
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Not urgent: the next free slot, on 0115 496 0247.
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Gas: the National Gas Emergency line first, on 0800 111 999.
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Open windows, do not use switches, turn off at the meter. Ring the National Gas Emergency line on 0800 111 999 first.
Ring them, then us
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Turn off the stopcock, clockwise, usually under the kitchen sink. Switch off at the consumer unit.
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Stopcock off, open cold taps to drain.
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Switch off that circuit, do not touch the plug.
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Check the boiler pressure, 1 to 1.5 bar.
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Unplug everything on that circuit and reset.
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Nothing yet.
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