Spur, Beeston / After you ring

What happens when you ring

Four steps, the same every time, whatever the hour. Nothing is fitted until you have agreed the price.

A chrome cross-head basin tap in close-up, its twin blurred behind on a white basin.

Step 01

We answer

One of us picks up, any hour, and asks what you can see. You get a time and the call-out price before we set off.

A thick coil of dusty black cable stacked on a rooftop rail.

Step 02

We come

Within 2 hours in the day, with the parts for most jobs already in the van.

An open palm smudged with black grease from the job, holding a small threaded pipe plug.

Step 03

We fix it or make it safe

If a part has to be ordered, we make it safe tonight and come back at a time you choose.

A red and black cross-head screwdriver lying diagonally on a bamboo worktop.

Step 04

You get a written report

What we found, what we did and what it cost, by email the same day, with any certificate.